Forum Discussion

KathyD404's avatar
KathyD404
New member | Level 2
2 years ago

How to save my files after cancelling my subscription?

I don’t see an answer to my question — if I cancel my subscription, how do I save the contents? Can I download the contents to my personal computer? Thank you.
cancellations
KathyD404's avatar
KathyD404
New member | Level 2
2 years ago

Thank you Walter!

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago

Rather than downloading from the website, I'd suggest using the Dropbox application to sync all of your files first, before you cancel the subscription. It will be much faster and automatic compared to manually downloading files through the website, especially if you have a lot of files or a deep folder structure.

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