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Forum Discussion
I accidentally joined a business account. How can I go back to my original plan?
Hey! Please help me I'm being charged for a dropbox business account. I didn't mean to have it clicked. A client shared a link to a folder. Now I'm being registered to a business account. I want my o...
Hi Rich Thanks for your comment and all of the info.I'm now back at the basic subscription and will now upgrade my plan to 2tb.But my worry is, I will be charged 2 times as I have received an email when I got into the dropbox business account:
"Your previous Dropbox Plus subscription has been cancelled and we've issued $96.89 to your original payment method for the remaining value of your subscription. "
Will I be charged twice? Or just continue with the billing of the 2tb subscription? Thanks!
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi HazelRevilla, I'd be happy to answer this one for you!
Essentially when you joined the Business team, you must have received a refund for the remaining period of the Plus plan you'd paid.
Therefore now, you'd need to re-upgrade from scratch.
I hope that clarifies.
