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albertoperego's avatar
albertoperego
New member | Level 2
6 months ago
Solved

I added my VAT number to my Professional plan, but my invoice didn't look correct.

I am a phd student and would like to purchase a dropbox account using the university funds. However, in order to get the reimbursement they asked me to have an invoice that looks like this    I...
Payments
Plans
  • albertoperego's avatar
    albertoperego
    6 months ago

    I reactivated my account with monthly payments and managed to get the invoice I wanted,

     

    Thanks all!

albertoperego's avatar
albertoperego
New member | Level 2
6 months ago

It is an older invoice, but even when I tried to add the VAT number for a new invoice it did not let me add it

  • albertoperego's avatar
    albertoperego
    New member | Level 2
    6 months ago

    I do not understand if it is an issue of the Professional plan that does not let me generate an invoice as the first one I sent or what else is the issue

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      6 months ago

      Hey albertoperego, have you reached out to our support team about this?

      Since the issue requires access to account specific info, I think it'd be best if you contacted them directly.

      Let me know if you have any issues.

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