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Forum Discussion
Calibre Visuals
9 months agoExplorer | Level 4
I can't buy the Replay add-on, even though I'm on the Essentials trial.
I am on ESSENTIALS 3TB plan trial which gonna end on 4 april. And i need buy dropbox replay add-on premium urgently to fasttrack review of videos in team. But when i click on BUY button in the popup ...
Rich
Super User II
9 months agoCalibre Visuals wrote:I am on ESSENTIALS 3TB plan trial which gonna end on 4 april. And i need buy dropbox replay add-on premium ...
Best guess, you won't be able to purchase an add-on while on a trial. You likely need to be on a paid account to be able purchase add-ons.
Mark
Super User II
8 months agoRich wrote:you won't be able to purchase an add-on while on a trial.
Thats correct: https://help.dropbox.com/installs/dropbox-replay-add-on
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