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KennethDK's avatar
KennethDK
Explorer | Level 4
5 months ago

I can't cancel my subscription for an account I can't access

Hi, I have a paid subscription for a Dropbox account that I cannot access anymore. I needed to create one for for a freelance mission with an e-mail address that the client has deleted after the te...
cancellations
Payments
KennethDK's avatar
KennethDK
Explorer | Level 4
5 months ago

Thank you so much for your assistance. I hope they will come back to me asap.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Thanks for the ticket ID, I've gone ahead and prioritized that request to expedite matters on your behalf.

In the meantime, if there's anything else we can assist with, feel free to reply back here!

  • KennethDK's avatar
    KennethDK
    Explorer | Level 4
    5 months ago

    Thank you so much Jay, I really appreciate your help!

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