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Ojaswa 's avatar
Ojaswa
New member | Level 1
3 months ago

I claimed my Seagate promotional space, but my Dropbox account still has 2GB.

Hi community,  I got an offer from Dropbox to upgrade to plus for six months with my purchase of Seagate harddisk. I activated it but I am still having only 2 GB storage. It shows that I am a plus ...
Promotions
Storage space
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Thanks for posting here, Ojaswa .

After checking your post, I had a look into our system and I can see you were able to get in touch with our support team in the meantime. They should look into your request and all the info you’ve provided and get back to you directly via email. 

If you need something else though, feel free to give me a nudge here.

  • Ojaswa 's avatar
    Ojaswa
    New member | Level 1
    3 months ago

    Hi Nancy, 

    No one from Dropbox support has been in touch with me. I need to get the access of plus ASAP due to some emergency. Kindly resolve this. Thanks

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      3 months ago

      I totally understand. I’ve gone ahead and added an internal note to your ticket on your behalf, so that our team may get back to you as soon as possible.

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