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Forum Discussion

rjrex's avatar
rjrex
Explorer | Level 4
2 years ago

I couldn't redeem the 100GB promotion on my new Acer laptop.

Hello Team, I recently purchased a new Acer laptop and signed in using the drop box icon on the task bar but still i could not avail an storage space of 100 gb as it was displayed and rather got ...
Plans
Promotions
upgrades
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi again, @rjrex! Please reply to my email, when you get the chance, and we’ll take a closer look.

rjrex's avatar
rjrex
Explorer | Level 4
2 years ago

I have replied to your email

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks, @rjrex! I’ll review your case as soon as possible and reply back.

  • rjrex's avatar
    rjrex
    Explorer | Level 4
    2 years ago

    awaiting update..

  • rjrex's avatar
    rjrex
    Explorer | Level 4
    2 years ago

    when will the issue get resolved  

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey @rjrex, I’ve replied to our ticket. You can take a look, when you get the chance.

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