Forum Discussion

rjrex's avatar
rjrex
Explorer | Level 4
1 year ago

I couldn't redeem the 100GB promotion on my new Acer laptop.

Hello Team, I recently purchased a new Acer laptop and signed in using the drop box icon on the task bar but still i could not avail an storage space of 100 gb as it was displayed and rather got ...
Plans
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upgrades
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi again, @rjrex! Please reply to my email, when you get the chance, and we’ll take a closer look.

rjrex's avatar
rjrex
Explorer | Level 4
1 year ago

I have replied to your email

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Thanks, @rjrex! I’ll review your case as soon as possible and reply back.

  • rjrex's avatar
    rjrex
    Explorer | Level 4
    1 year ago

    awaiting update..

  • rjrex's avatar
    rjrex
    Explorer | Level 4
    1 year ago

    when will the issue get resolved  

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hey @rjrex, I’ve replied to our ticket. You can take a look, when you get the chance.

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