Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

StPokal's avatar
StPokal
Explorer | Level 3
5 years ago
Solved

I did not get the 25GB storage from the Asus promotion

Hi community,   after buying a new Asus notbeook yesterday I installed everything today including My Asus with Dropbox which promised me 25GB for registering. I signed in with my already existing...
Promotions
Storage space
  • Daphne's avatar
    Daphne
    5 years ago

    Thanks for checking on that StPokal!

     

    I'd be more than happy to look further into this with you, so I've reached out to the email linked with your profile here. When you have the chance, please check your inbox and get back to me there if you'd like to.

     

    Cheers!

naweinbaum's avatar
naweinbaum
New member | Level 2
3 years ago

I am having the same issue. Can i have some support please

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago
Hi naweinbaum, I hope you're doing well!

I just sent you an email, so we can investigate further on this. Reply back to me, and we'll take it from there.

Cheers!

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!