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Forum Discussion

Wylberth G.'s avatar
Wylberth G.
New member | Level 1
11 years ago
Solved

I haven't received my Samsung promotional space?

I didn´t receive my 48GB, why? I need help!
Promotions
Storage space
  • Rich's avatar
    Rich
    9 years ago
    ejasp wrote:

    I bought new Samsung s7 edge in June 2016. I got one mail regarding for claiming 48gb free space, but I have not noticed it at that time. So, can i claim the same offer now? how?

    No, you cannot. The promotion ended one year ago.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
11 years ago

>then downloaded the app onto my phone (which is eligible according to the terms and conditions).

According to those same terms, only devices that have Dropbox pre-loaded on them are eligible. If you have to install it on the device, it's likely not eligible.

From here: https://www.dropbox.com/help/297#terms

Which Samsung devices are eligible for promotions?

  • Select Samsung Android smartphones and tablets that have the Dropbox application pre-loaded are eligible to receive promotional space.

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