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Forum Discussion

Wylberth G.'s avatar
Wylberth G.
New member | Level 1
11 years ago
Solved

I haven't received my Samsung promotional space?

I didn´t receive my 48GB, why? I need help!
Promotions
Storage space
  • Rich's avatar
    Rich
    9 years ago
    ejasp wrote:

    I bought new Samsung s7 edge in June 2016. I got one mail regarding for claiming 48gb free space, but I have not noticed it at that time. So, can i claim the same offer now? how?

    No, you cannot. The promotion ended one year ago.

Laureline's avatar
Laureline
Icon for Community Manager rankCommunity Manager
11 years ago

Hey Michelle,

I replied to this question at the beginning of the thread:

"So, Dropbox *never* deletes your files.

Even if your free space expires, your pictures will still be on your Dropbox account.

The only difference is that you won't be able to upload new one, as long as you'll be over quota.

To be able to sync files again, you will have to delete the files that make you over quota, or to upgrade to a paying subscription, like Dropbox Pro."

So, the reply to your question is yes, you'll still be able to access your files.

Have a nice day!!

 

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