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Forum Discussion
Wylberth G.
11 years agoNew member | Level 1
I haven't received my Samsung promotional space?
I didn´t receive my 48GB, why? I need help!
- 9 years ago
ejasp wrote:
I bought new Samsung s7 edge in June 2016. I got one mail regarding for claiming 48gb free space, but I have not noticed it at that time. So, can i claim the same offer now? how?
No, you cannot. The promotion ended one year ago.
Hadass A.
11 years agoNew member | Level 1
Hi!
My dropbox account has 24.9 GB. About three weeks ago I have connected my dropbox account to my Samsung mobile and got extra space of 48 GBP (via Samsung promotion). Today, when I tried to get into my dropbox folder, I noticed that my space reduced to 24.9 GBP and my folder is completely full. What should I do to get my space back?
Thanks!
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