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Forum Discussion
Wylberth G.
11 years agoNew member | Level 1
I haven't received my Samsung promotional space?
I didn´t receive my 48GB, why? I need help!
- 9 years ago
ejasp wrote:
I bought new Samsung s7 edge in June 2016. I got one mail regarding for claiming 48gb free space, but I have not noticed it at that time. So, can i claim the same offer now? how?
No, you cannot. The promotion ended one year ago.
Mark
Super User II
11 years agoSo I uninstalled Dropbox, updated to the latest version, and signed back in. Still did not receive the space. Any other suggestions?
Matt - you need to ROM the device back to its initial configuration.
Andrea - no, but syncing will stop so you wont be able to add or edit files till you reduce your quota.
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