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Wylberth G.'s avatar
Wylberth G.
New member | Level 1
11 years ago
Solved

I haven't received my Samsung promotional space?

I didn´t receive my 48GB, why? I need help!
Promotions
Storage space
  • Rich's avatar
    Rich
    9 years ago
    ejasp wrote:

    I bought new Samsung s7 edge in June 2016. I got one mail regarding for claiming 48gb free space, but I have not noticed it at that time. So, can i claim the same offer now? how?

    No, you cannot. The promotion ended one year ago.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
11 years ago

I didn´t receive my 48GB ... if you remove this 48 gb I start of with less than I had for my account

Which is it? Did you receive 48GB through a Samsung promotion that is now expired and being removed, or did you not receive the space at all?

I have over 34 people who I have invited to dropbox and they have install dropbox. I have earned 86.7GB of space

The most space that you can earn through referrals as a Basic user is 16GB (32 referrals X 500MB each). You can continue to refer more people, but you don't get any bonus space after 32. Nearly all other bonus space you can earn is time limited (some exceptions include the 3GB from Camera Uploads and the Getting Started space).

also only had this Samsung Galaxy s5 bought 2nd hand 12 months ago

Look at the possible reasons for not receiving a bonus, as listed on the following page. You might want to take note of the one that states the device must be brand new.

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