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Forum Discussion
Wylberth G.
11 years agoNew member | Level 1
I haven't received my Samsung promotional space?
I didn´t receive my 48GB, why? I need help!
- 9 years ago
ejasp wrote:
I bought new Samsung s7 edge in June 2016. I got one mail regarding for claiming 48gb free space, but I have not noticed it at that time. So, can i claim the same offer now? how?
No, you cannot. The promotion ended one year ago.
Mahmoud H.2
10 years agoNew member | Level 1
I have a 48GB promotional space of Samsung in addition to an original space of around 6GB. The Samsung space (48GB) will expire soon.
It is mentioned in the Dropbox website that:
"If you're over your limit after expiration, you'll no longer be able to save new photos, videos, and docs to Dropbox. You'll be able to get more space by upgrading to Dropbox Pro."
They said I will not be able to add more data but they did not tell what happen if I'm more than the 6GB. They going to delete the extra files or what.
To be more clear:
my original space is 6GB
and I earned 48GB through Samsung that will expire soon
Right now I'm using 19GB which mean I'm already using 13GB out of the 48GB. Should I remove this 13 GB to save my data or they will not delete them. They said I can't add more but can I keep them there??
Thanks,
Mahmoud
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