Forum Discussion

Napa Bee's avatar
Napa Bee
New member | Level 1
10 months ago

I need help figuring out what accounts are being charged to my Paypal

The company I work for has two paid Dropbox accounts that are being paid through Paypal. We know of one of the two email addresses being paid through Paypal, however management has lost track of the ...
billing
Payments
Rich's avatar
Rich
Icon for Super User II rankSuper User II
10 months ago
Napa Bee wrote:

How does one find out which email address(es) are linked to the Dropbox accounts they are paying for through Paypal?

If it was a direct credit card charge you could use the lookup tool, but for PayPal transactions you'll need to contact Support directly.

To contact Support, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

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