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thderhrt3's avatar
thderhrt3
Explorer | Level 3
9 months ago

I need to sync my paid account to both of my devices.

I have two accounts I think one is a paid subscription and one was a free account.  I cannot access my paid account on my computer but can on my iphone.  I cannot sync my iphone & computer nor can I ...
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thderhrt3's avatar
thderhrt3
Explorer | Level 3
9 months ago

I have tried everything you told me to.  I cannot log into my paid account and I cannot restore purchases on my mac  I cannot get logged into my paid account on my iphone nor can i link it to my free account. This is absolutely the worst customer service experience I have ever had.

 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
9 months ago
thderhrt3 wrote:

I cannot log into my paid account

Why? We cannot help you if you dont explain whats happening. 

thderhrt3 wrote:

I cannot get logged into my paid account on my iphone nor can i link it to my free account.

Again, why? 

Note you can only have 1 account on each device (unless one is a PAID business one), trials dont count.

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