Forum Discussion

sydskyk's avatar
sydskyk
New member | Level 1
10 months ago

I no longer have a billing history. I have PayPal emails proving I paid this month. What happened?

I have been a dropbox plus subscriber for nearly the last year yet today when I logged in, I no longer had any billing history (though I have paypal receipts showing that I paid each month) in additi...
billing
Dropbox Plus
Payments
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hi sydskyk, thanks for bringing this to our attention.

Are you certain that you're logged into the correct Dropbox account? Do you have another email under which there could be an account?

Did you recently join a Dropbox team? 

Any other info or screenshots would be helpful!

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