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Forum Discussion

Andojovi's avatar
Andojovi
Helpful | Level 5
10 months ago

I received an email about the discontinuation of the Dropbox Send and Track feature. Is it real?

The email was just sent to my inbox; partly stating:  “After careful consideration, we will be discontinuing Dropbox Send and track as of March 31, 2025. This includes sending files as well as tr...
emails
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey Andojovi - thanks for posting on our Community!

I can confirm that this email is a legit email sent by Dropbox to inform you about the discontinuation of the Send and track feature. 

That said, note that Dropbox Send and track will be discontinued starting March 31, 2025. After this date, your Send and track files will be stored in the “Send and track” folder on your Dropbox account.

Files that predate February 15, 2024, aren’t auto-copied to the “Send and track” folder. They’ll need to be manually downloaded from the Send and track hub or they’ll be permanently deleted.

Data related to your file links and analytics will be deleted on March 31, 2025.

All Send and track links will be disabled after March 31, but you can reshare the files through Dropbox (without analytics) or through a newly-created DocSend account.

I hope this information helps and please let us know if you have any more questions. 

Andojovi's avatar
Andojovi
Helpful | Level 5
10 months ago

Thanks for infoWalter!! 

These days we gotta always be careful what email links we click on - glad to have a community center to voice our issues to & receive quick replies!! 

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