Forum Discussion

SamuelWakeman's avatar
SamuelWakeman
Explorer | Level 4
3 years ago
Solved

I want to cancel my Dropbox Sign subscription and get a refund for my payment

So awhile ago in October I made a dropbox Sign account so I could get my roomates to sign an agreement easier on a pdf. It wasn't the only way but this was the fastest way and I believe there was a f...
cancellations
  • Hannah's avatar
    Hannah
    3 years ago

    Hey SamuelWakeman, thanks for taking the time to write on our Community.

     

    Can we actually send you an email, so we can look into your request internally?

     

    Let me know.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi joshy1, how are you today?

 

I just sent you an email, in order for us to have a closer look into this. 

 

Cheers! 

Maayan Ben-Tzion's avatar
Maayan Ben-Tzion
New member | Level 2
3 years ago

I have a similar situation.  I have not used my Dropbox account in almost a year.  I actually forgot I had it.  Obviously - not something I need. The last renewal was at 1/8/23 till 1/8/24 and I would like to cancel my subscription and get refund of the half year that have been left. 

Hope to hear from you soon.

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Maayan Ben-Tzion, are you referring to your Dropbox account, or a Dropbox Sign subscription?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey jbrad11, in that case can I send you an email, in order for us to have a closer look into this?

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi jbrad11, I've sent you an email, please could you reply to it as soon as possible!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Seamus Burns, just to confirm, if this for a Dropbox Sign subscription, or a Dropbox plan?

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