Forum Discussion

rosegilroy's avatar
rosegilroy
New member | Level 1
11 months ago

I was charged by Dropbox and need to cancel the payment

Hi I have not used dropbox since 2018 and have a basic account . On my latest credit card statemnt i have been charged £95.88. Becuse I am on basic i can only use the chatbot that has asked me for ...
cancellations
Payments
Refunds
rosegilroy's avatar
rosegilroy
New member | Level 1
11 months ago

thank you. I have done this.

 

Rose 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hey rosegilroy thanks for posting here!

I was able to locate your ticket number reference, and left an internal note there.

Hang tight, and an agent will be with you shortly. Thank you!

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