We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
I was on a trial, but I got charged. Can I get a refund for a monthly subscription?
Hey I have been use Dropbox for about 9 or 10 may it's like trials free and I use my debit card for do that membership, but I get charged about US$22,19without my permission on 15 may , ain't never a...
What ?!! But at least they make a reminder for me to continue that subscription ,I didn't get that but I checked my email they get charged me on 10 may but is failed idk why and after that day they get charged me on 15may, I don't want that subscription , I just use that for couple day to use that free trial and I don't using again , I don't never agreed to continue that subscription , Is like stole someone money you know that, I really really need that money i have to pay my rent with that money i have no job again that's why I come to this community to ask this...
Rich
Super User II
Super User III don't never agreed to continue that subscription
As Mark stated, you had to agree before you started the trial. It's made very clear up front that if you do not cancel before the trials ends, it will convert to a full subscription.
You can try contacting Support as Mark suggested, but they may not offer you a refund.
