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Forum Discussion
I was on a trial, but I got charged. Can I get a refund for a monthly subscription?
Hey I have been use Dropbox for about 9 or 10 may it's like trials free and I use my debit card for do that membership, but I get charged about US$22,19without my permission on 15 may , ain't never a...
What ?!! But at least they make a reminder for me to continue that subscription ,I didn't get that but I checked my email they get charged me on 10 may but is failed idk why and after that day they get charged me on 15may, I don't want that subscription , I just use that for couple day to use that free trial and I don't using again , I don't never agreed to continue that subscription , Is like stole someone money you know that, I really really need that money i have to pay my rent with that money i have no job again that's why I come to this community to ask this...
Mark
Super User II
Super User III just use that for couple day to use that free trial and I don't using again
Dropbox system doesnt know that though - all it knows is you took a free trial, you willingly gave it your payment details to be charged after said free trial and then you used it. You didn't tell Dropbox to cancel it so it charged you - as you agreed.
Unfortunately, as has been said the ONLY thing you can do is ask Dropbox for a refund, but, as per agreements which you agreed to there is no legal obligation for them to do so.
