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savedthroughfaith01's avatar
savedthroughfaith01
New member | Level 2
3 years ago

I'm having trouble applying for a position - can I contact HR?

Is there a way to contact HR for tech difficulties for applicants?
FAQ
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey savedthroughfaith01, thanks for reaching out to the Dropbox Community.

 

Can you let us know exactly what you're having an issue with?

 

Do you have any questions?

 

Let me know.

  • savedthroughfaith01's avatar
    savedthroughfaith01
    New member | Level 2
    3 years ago
    So I could not complete the application the page kept getting stuck and I wouldn't know if there was someone I can talk to about completing the application. It just gets stuck and then every time I click next it just freezes and doesn't go anywhere I've tried it on different browsers and different automated hardware as well.
    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hey savedthroughfaith01, sorry to jump in here! 

       

      Could you let me know the exact application you're having trouble with? 

      • eu84's avatar
        eu84
        Explorer | Level 4
        2 years ago

        I am having the same issue as described here with a job posting: https://jobs.dropbox.com/listing/5379657

        (Principal Product Manager, Search)

         

        When I submit it appears that the "Employment" Header title is a required field, but it's just a label, no input field, so there's no way to remediate this and actually submit the application page successfully. I've included a screenshot of the red error message text and the asterisk showing this section header is somehow a required field. All other required fields are confirmed to be filled in and marked with a green check icon.

         

         

         

        Please advise when this is resolved so that I may attempt to resubmit. Thank you.

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