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Forum Discussion

savedthroughfaith01's avatar
savedthroughfaith01
New member | Level 2
3 years ago

I'm having trouble applying for a position - can I contact HR?

Is there a way to contact HR for tech difficulties for applicants?
FAQ
Web
eu84's avatar
eu84
Explorer | Level 4
2 years ago

I am having the same issue as described here with a job posting: https://jobs.dropbox.com/listing/5379657

(Principal Product Manager, Search)

 

When I submit it appears that the "Employment" Header title is a required field, but it's just a label, no input field, so there's no way to remediate this and actually submit the application page successfully. I've included a screenshot of the red error message text and the asterisk showing this section header is somehow a required field. All other required fields are confirmed to be filled in and marked with a green check icon.

 

 

 

Please advise when this is resolved so that I may attempt to resubmit. Thank you.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey eu84! Do you see the exact same thing on another browser and/or even incognito mode on your current browser?

    • eu84's avatar
      eu84
      Explorer | Level 4
      2 years ago

      I am using Chrome when it fails, I am unable to try it on other browsers and incognito mode because I don't want to submit multiple applications - are you able to submit a test application to test those questions? Thanks

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        eu84, you don’t need to submit the application via a different browser. I’d just like to check if the “Employment” field still appears as a header no matter the browser you’re using.

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