Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Jeremy1959's avatar
Jeremy1959
Helpful | Level 5
2 months ago

I'm part of a Dropbox team, but it looks like I have a Basic account.

I (& a number of my colleagues) have a Dropbox sign-in because my company pays for & uses Dropbox for document storage. There is loads of space left on its subscription. However Dropbox seems to trea...
account access
Payments
Plans
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hope you don’t mind if I jump in here, Jeremy.

Regarding your first question, you can visit your Plan page here and see what takes up space from your Dropbox account exactly. Keep in mind that any shared folders/files you add to your Dropbox account will use up its quota, the same way that your personal files do (you can also read more details about this in our Help Center article). 

Now, if your Dropbox account goes over-quota, you may no longer be able to make edits to your shared folder, or upload any new files to it. In some cases, you may also temporarily lose access to it (as outlined here).

Jeremy1959's avatar
Jeremy1959
Helpful | Level 5
2 months ago

I am very pleased you have jumped in Nancy. This has further contributed to my understanding of what is going on. I am heading towards the view our company’s DropBox arrangements have not been set up properly & need revising. Thanks to you, Megan & Mark for your kind assistance.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey Jeremy1959!

    I'm here if you have any other questions. Wishing you an amazing week ahead. Thanks! 😇

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