Forum Discussion

kc879's avatar
kc879
Explorer | Level 3
2 years ago

I'm still being charged for an account I deleted a year ago and I can't contact support.

I accidentally deleted a dropbox premium account a year ago before stopping the payed premium subscription. Recently discovered I have been getting charged over $20/month for the past year as a resul...
cancellations
FAQ
Refunds
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey kc879 - thanks for the ticket number.

 

I can see that it's been closed now, so may we open a new one for you from our end, using the email address that's linked to your profile here, on our Community? 

kc879's avatar
kc879
Explorer | Level 3
2 years ago

Hi Walter-- yes you may, thank you. 

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