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Forum Discussion

SabinaMaraviglia19's avatar
SabinaMaraviglia19
Helpful | Level 5
4 years ago
Solved

Incorrect birthday input when joining a Family Plan

Hi there, I received the invitation to join a family plan, I read it quickly and I entered (by error) today's date, not my date of birth. I use Dropbox for work so my account can't be deleted.  ...
Account Settings
Dropbox Family
security
  • SabinaMaraviglia19's avatar
    SabinaMaraviglia19
    4 years ago

    Thank u so much, the problem's been solved. Regards.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Glad to hear that, Sabina. Thanks for keeping me in the loop too. 

 

See you around the Community and take care!

Thamsanqa Xekiso's avatar
Thamsanqa Xekiso
New member | Level 2
4 years ago

Hi Walter, 

 

I hope you are well. I have a similar issue where I incorrectly punched in the wrong date of birth. 

  • Thamsanqa Xekiso's avatar
    Thamsanqa Xekiso
    New member | Level 2
    4 years ago

    Hi, 

     

    I need to verify my correct date of birth. I mistakenly punched in 2022. How do I go about this?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey Thamsanqa Xekiso, thanks for reaching out to us. 

     

    Do you mind if I send you an email, so we can figure this out in private?

     

    Let me know!

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