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jafnisa's avatar
jafnisa
Explorer | Level 3
4 months ago

Is there a plan with lower quota available?

This is according to my request to the Dropbox support team. The scenario is that the most basic subscription plan for storage is 2TB. I've been subscribed to this plan for almost 5 years, and my usage is only 1 % of 2TB (28GB). Only now I have come to my senses that it is such a huge waste of my money, to pay for the unused storage. Dropbox said they do not have smaller storage available that is like 1TB or even 500GB. I wish these options to be made available in the future:

An option for users to downgrade their storage, like my case to a smaller storage space.

Also option for a lesser storage subscription, for example, 1TB and 500GB.

Thanks.

 

3 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    Hi jafnisa, thanks for messaging today.

    We appreciate your feedback regarding our available Dropbox subscriptions. Currently, there are two plans that are available, depending on your region, which offer a smaller amount of quota.

    You can read up more about them in this post.

    We take all comments into consideration when improving the Dropbox plans and services.

  • jafnisa's avatar
    jafnisa
    Explorer | Level 3
    4 months ago

    Appreciate the reply Jay.

    Unfortunately the plans you mentioned is not availble in my region, which is the country Malaysia. Do you have any other alternative? I am paying for storage that I don't use, and I intend not to fully use it until 2TB. my current usage (just for company files) is only 30GB. 

    Hope you can help advise other options or a discount for my subscription. 

    Thanks in advance.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    Hey jafnisa​

    I'm afraid this is our only alternative at the moment. 

    You can always utilize referrals and earn up to 16 GB on a Basic plan, and up to 32 GB on a Plus plan, but I understand that this isn't exactly what you're looking for.

    If you need something else, please let me know and I will be more than happy to help every step of the way. 

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