Forum Discussion

andhika's avatar
andhika
Explorer | Level 4
6 months ago

I've paid for a Dropbox subscription, but my space remained 2GB.

Hi, why does my storage still showing 2gb instead of 2TB? ive bought the plan and the payment is successful. Would appreciate the help, thanks :)
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Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
6 months ago

andhika​ just circling back to ensure your correct storage amount has been reflected and you're good to go. Let us know!

andhika's avatar
andhika
Explorer | Level 4
6 months ago

Hi! I checked and its not yet reflected, still 2gb

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hey andhika, thanks for the update!

    Would you mind replying to the questions Mark and Rich asked in their replies above, so we can gather some more info on this and assist you further?

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