Forum Discussion

andhika's avatar
andhika
Explorer | Level 4
6 months ago

I've paid for a Dropbox subscription, but my space remained 2GB.

Hi, why does my storage still showing 2gb instead of 2TB? ive bought the plan and the payment is successful. Would appreciate the help, thanks :)
Payments
Storage space
upgrades
coldair's avatar
coldair
Explorer | Level 4
6 months ago

it auto updates through pay pal

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey coldair, happy Monday!

I was able to locate the ticket number my colleague opened for you.

It seems you've successfully replied back to Nancy. She'll start working on the case as soon as possible.

In the meantime, if you need something else, please let me know and I will be more than happy to help every step of the way. 

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