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newuser2's avatar
newuser2
Explorer | Level 3
5 years ago

Lenovo 100GB offer - new laptop - new account

Hi I purchased a new Lenovo Laptop. I saw a popup offer for 100gb for 12 months free.

The software was pre-installed on my laptop - Lenovo Vantage.

I created a new account with a new email address. I noticed dropbox identified my laptop when i created the account.

I did not receive the 100 gb capacity. I am still limited to 2gb a few days later.

 

Please help.

 

newuser2

Plans
Promotions
Storage space

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey xxxxxx2, thanks for reaching out to the Dropbox Community.

     

    I'm afraid that the Lenovo offer is available only to newly created Dropbox accounts.

     

    If you signed in with an old account, you won't be able to redeem the promotion.

     

    You can see more info about this here.

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