Forum Discussion

Joeyandy's avatar
Joeyandy
Explorer | Level 4
7 days ago

My Dropbox Professional free trial hasn't begun?

Dropbox Plan Professional Payment Method Credit card How did you upgrade? Directly through the Dropbox website Question or Issue Hi, I purchased a Professional plan, entered my card details t...
billing
cancellations
Dropbox Pro
RabattDigga-de's avatar
RabattDigga-de
Explorer | Level 4
6 days ago

Looks like Dropbox treated your cancellation as an instant end to the trial instead of letting it run the full 30 days, which unfortunately happens sometimes.

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