Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Jay Whitaker
6 years agoExplorer | Level 3
New HP 25G promotion not working.
I have an old dropbox account. I bought a new HP laptop in December 2019. Just today I noticed a 25G promotion on the HP start menu. I followed all of the steps and got to my account, but the 25G wa...
- 6 years ago
As you have had the promo you will need to set up a new Dropbox account and get the space on that one as per the T&C's
Mark
Super User II
6 years agoAs you have had the promo you will need to set up a new Dropbox account and get the space on that one as per the T&C's
SCCSCC
6 years agoNew member | Level 2
This was a new DropBox account from a new promotion that came on a new HP laptop purchased 1 week ago.
Your comment is irrelevant.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!