Forum Discussion

Francesco Fabiani's avatar
Francesco Fabiani
New member | Level 1
17 days ago

Payment page stuck when entering new credit card details

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  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi Francesco Fabiani, sorry to hear about this.

    Could you please clear your browser's cache and/or try another browser (preferably with no extensions or plugins running) and let us know if you get the same results?

    If you do, I'd  appreciate a screenshot of the error or the last page you can get to as well.

    Thanks!

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