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nicoloceneda's avatar
nicoloceneda
Explorer | Level 3
4 years ago

Purchase page keeps refreshing

I am trying to upgrade back to Dropbox Plus but the checkout page keeps refreshing the page continuously. I am unable to purchase the upgrade and the bot is completely useless.   This has to be t...
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Otto2's avatar
Otto2
Explorer | Level 3
4 years ago
Hi Nancy, you are most welcome on this thread! I don’t have another card. I have placed orders and made payments with it in the last few days without any problem so I have no reason to believe the problem comes from it. Yes please open a ticket! Many thanks
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

You’re all set! I’ve just created a new ticket for you, so please get back to me, when you’ve got some free time. 

 

Thanks.

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