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Forum Discussion

nicoloceneda's avatar
nicoloceneda
Explorer | Level 3
4 years ago

Purchase page keeps refreshing

I am trying to upgrade back to Dropbox Plus but the checkout page keeps refreshing the page continuously. I am unable to purchase the upgrade and the bot is completely useless.   This has to be t...
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string's avatar
string
New member | Level 2
4 years ago

I've tried four different browsers on two separate networks now. The checkout page is constantly firing off requests and refreshing the summary, and disabling and then enabling the "Purchase" button. Any action triggers a Verification popup which passes and then returns me to the same loop.

I'm just trying to give Dropbox money. A tech company this size using FE developers that can't maintain a checkout page doesn't exactly inspire confidence. Will just use Google Drive instead.

  • nicoloceneda's avatar
    nicoloceneda
    Explorer | Level 3
    4 years ago

    Just use PayPal to make the payment. It solved the problem for me. But it utterly ridiculous that they still haven’t fixed the issue.

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