Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Impalatech's avatar
Impalatech
Explorer | Level 3
2 months ago

Subscription pop up stops me from accessing the Dropbox app on my iPhone SE.

Dropbox Basic Free Question or Issue The issue is the subscription pop up that I cannot remove to access my Dropbox. This hugely inconvenient and annoying  i have an iPhone SE running iOS 18.6.2...
Mobile
Impalatech's avatar
Impalatech
Explorer | Level 3
2 months ago

It won't scroll, there si no x to close it. Thanks for your help

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
Impalatech wrote:

It won't scroll, there si no x to close it.

It looks like you've changed the zoom level so the items on the screen are larger. Have you tried setting it back to the default zoom level to see if it resolves the issue?

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!