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Forum Discussion
Unable to apply discount code for additional storage space
I recently renewed my Quicken account subscription and was given a discount code for 5GB space in Dropbox. However, when I click on the link provided by Quicken, Dropbox doesn't have a space to ente...
Mark
Super User II
Super User IIHave you gone to www.dropbox.com/coupon ?
Yes, and it wouldn't recognize the offer. I am not tech savvy, but I can see that I must not be in the correct location to link the discount to my account.
- Mark
That is the correct location.
Why is it not accepting the code? We need more info here.
This is the screen that Quicken generated. That is all I have to share from that side. When I click on the embedded link, and add the code shown I get an error code saying that the code has already been used. How is that possible if this is a code they had just sent to me moments before and my account doesn't reflect the 5GB storage volume? I have the basic 2GB still reflected on my account.
- Mark
You need to go back to Quicken and tell them this - it is very, very common that they issue codes which have already been used. This isnt a Dropbox fault its a Quicken one.
