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bebarlow's avatar
bebarlow
Explorer | Level 3
3 years ago

Unable to apply discount code for additional storage space

I recently renewed my Quicken account subscription and was given a discount code for 5GB space in Dropbox.  However, when I click on the link provided by Quicken, Dropbox doesn't have a space to ente...
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bebarlow's avatar
bebarlow
Explorer | Level 3
3 years ago

This is the screen that Quicken generated.  That is all I have to share from that side.  When I click on the embedded link, and add the code shown I get an error code saying that the code has already been used.  How is that possible if this is a code they had just sent to me moments before and my account doesn't reflect the 5GB storage volume?  I have the basic 2GB still reflected on my account.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

You need to go back to Quicken and tell them this - it is very, very common that they issue codes which have already been used. This isnt a Dropbox fault its a Quicken one. 

  • bebarlow's avatar
    bebarlow
    Explorer | Level 3
    3 years ago

    Thank you.  Will do and post results when/if I get any.

     

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