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Forum Discussion
Unable to apply discount code for additional storage space
I recently renewed my Quicken account subscription and was given a discount code for 5GB space in Dropbox. However, when I click on the link provided by Quicken, Dropbox doesn't have a space to ente...
thanks for your info - but i already mentioned that I tried getting assistance from quicken support. I used the online chat and got a real tech support. he tried to trouble shoot the issue and eventually said he could not give me a new code. FYI - you say that the code should come from Dropbox, but that makes no sense as the bonus discount code to use an additional 5gb of dropbox space is issued by Quicken (not dropbox). Also, I live in Canada and I do not have long distance discount rates to call the use (650) (california) so i can not use the number you provided. that's why i used the online chat. the Quicken tech support was able to 'share' my screen and after about 30 mins, he just said 'sorry' you have to go back to Dropbox - it's their issue not ours.
very frustrated š
The reason I suggested you go back to Quicken Support is that you have some reasonable access to them through either online or phone. Dropbox is a whole different story.
