Forum Discussion

7wolwerine's avatar
7wolwerine
New member | Level 1
12 months ago

Unable to claim promotion on my new HP OMEN computer

I got a brand new OMEN PC for Christmas and at first, there was Dropbox promo available in task bar (Win 11), but after installing the app from website the promo disappeared. It was supposed to be 25...
Promotions
Mark's avatar
Mark
Icon for Super User II rankSuper User II
12 months ago

You will need to contact Omen support for assistance then. They will need to get that back on your machine to be able to claim it. 

7wolwerine's avatar
7wolwerine
New member | Level 1
12 months ago

That was the first thing I did and they said they are not able to help me and that I should contact Dropbox support.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hey 7wolwerine, happy new year!

    Do you have a screenshot of the promotion that you can send us?

    • 7wolwerine's avatar
      7wolwerine
      New member | Level 1
      12 months ago

      No, I don't. I only remember seeing it before in pinned apps where it later disappeared from.

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