Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Marco2811's avatar
Marco2811
New member | Level 2
3 years ago
Solved

Upgrade Dropbox to Familie plan with Google Play Store

Hi,

 

Does anybody know how to upgrade to family plan with Google Play Store? I can only find the option to cancel my subscription.

 

Many thanks in advance!

Plans
upgrades
  • Megan's avatar
    Megan
    3 years ago

    Hi Marco2811, welcome to our Community! 

     

    Keep in mind that Dropbox Family is not currently available for purchase from the Google Play store on Android devices.

     

    You could -if you wish- cancel your current plan, wait for the account to downgrade, and then re-upgrade using our website directly.

     

    I hope this clarifies!  

2 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Marco2811, welcome to our Community! 

     

    Keep in mind that Dropbox Family is not currently available for purchase from the Google Play store on Android devices.

     

    You could -if you wish- cancel your current plan, wait for the account to downgrade, and then re-upgrade using our website directly.

     

    I hope this clarifies!  

  • Marco2811's avatar
    Marco2811
    New member | Level 2
    3 years ago

    Thanks for the advice! The solution is not the way I would have liked it to be. However, I will follow your advice and wait for the downgrade.

     

     

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!