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Forum Discussion
Users with business emails are forced to change their email addresses
Dropbox Plan Personal Payment Method N/A How did you upgrade? Question or Issue Multiple users at the office were sent and email explaining that they needed to use a personal email or pay for a...
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi Ian_Hein, thanks for bringing this to our attention.
The options that are available to you are those listed in the email you received, and in the image you attached.
The first is to upgrade to a Dropbox team in order to add the users with a business email address and then no other changes are needed with their accounts, and the other option is for those users to change those emails to a personal email address.
Currently, there aren't any other options to these two choices.
If you have any further queries, feel free to message back.
- Rich
Super User II
The first is to upgrade to a Dropbox team in order to add the users with a business email address ... and the other option is for those users to change those emails to a personal email address.
Jay, is this a result of the company already having a Business account associated with the same email domain and having invite enforcement enabled, or is this a change in policy of Dropbox allowing free accounts to be used for business purposes in general?
