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Forum Discussion

aka_Roon's avatar
aka_Roon
New member | Level 2
26 days ago

What will happen to my files if I downgrade and go over my quota?

I upgraded to plus plan with 2000 GB of storage. I utilized the whole space with large number of stuffs. Now if I cancel my subscription, what will happen to those files? Will they be available forever? Or I get limited time?

4 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    26 days ago

    Hey aka_Roon, thanks for reaching out to us today!

    After your account is downgraded, you will have time to retrieve your files, if you need them.

    You can read more about the process here.

    Let me know if you have any more questions.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    25 days ago
    aka_Roon wrote:

    Now if I cancel my subscription, what will happen to those files?

    Dropbox will delete them because people are abusing it. 

    You are warned they'll do this, however, the removal is permanent and often people DO miss those emails, so, I strongly suggest you dont - especially if its data you need to keep. 

  • goyaljuhi's avatar
    goyaljuhi
    New member | Level 2
    19 days ago

    If I cancel my subscription, how long do I have to move my files before they are deleted?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    19 days ago

    Hey goyaljuhi, thanks for posting your question.

    I moved your post to a thread with info relevant to your query, so please check it out and if you have more questions, let me know.

    Cheers!

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