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Why do you say I have no space when I do?
I am using 2.81 GB of 6.75 GB so why did dropbox send this email-
This is a friendly reminder that your Dropbox is almost full! Sadly, it won't save any new changes until it's back in shape. Upgrad...
And I'm back...
Yes, due to a technical issue the emails were incorrectly sent. There are 2 near-quota programs that should only email users +90% of quota, it seems since probably around yesterday, that its been running incorrectly and doubled the amount of used bytes... so users that are 40-50% of quota are appearing as 80-100% of quota.
We'll make the change and no further users should receive this email incorrectly after the weekend.
(I'll try and get it stopped and reconfigured sooner than that of-course, but I just give that timeframe as that's the latest I expect all the updates to take to apply.)
Many thanks for highlighting here and saving other users the pain!
Maybe you want to unsubscribe from space related emails by visiting https://www.dropbox.com/account/notifications and uncheck Email me when I'm running out of space.
So, turn off the out-of-space emails and then wonder what happened when your account is locked? That doesn’t seem like a good super-user answer when people are stating they are not out of space.
Maybe DropBox needs to check our actual space instead of sending the email saying it’s almost full.
I use one account, and I achieved bonus space in several ways. I’m using 2.01GB, which would be over the base personal limit of 2GB but it’s only 46% of the 4.63GB I have.
One of the first instructions DropBix suggests when you get this message is to check your used space. You’d think DropBox could do that before sending an email that says your account will be limited.
Maybe DropBox needs to check our actual space instead of sending the email saying it’s almost full.
I use one account, and I achieved bonus space in several ways. I’m using 2.01GB, which would be over the base personal limit of 2GB but it’s only 46% of the 4.63GB I have.
One of the first instructions DropBix suggests when you get this message is to check your used space. You’d think DropBox could do that before sending an email that says your account will be limited.
