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DTM's avatar
DTM
New member | Level 2
8 years ago
Solved

Will I lose my files if I downgrade?

If i decide that i am not going to go ahead with my Dropbox Business subsription? Am i going to lose all the files that i have got on the app already?
cancellations
  • Jay's avatar
    Jay
    8 years ago
    Hi there, Dropbox doesn’t delete your files if you downgrade your account.
     
    All that will happen is that syncing will stop if your account is overquota after the change.
     
    Hope this helps clarify matters!
Rich's avatar
Rich
Icon for Super User II rankSuper User II
8 years ago

No, upgrading or downgrading a Business subscription will not remove any files from your account.

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