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Dr Rosalyn Nichols's avatar
Dr Rosalyn Nichols
New member | Level 2
4 years ago
Solved

ACCOUNTS NO LONGER LINKED

I received a notice that my [email removed as per Community Guidelines] accounts are no longer linked. I also have a [email removed as per Community Guidelines] is also no longer linked.  When I trie...
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  • Hannah's avatar
    Hannah
    4 years ago

    Thanks for the nudge here, jmkUK.

     

    Have you tried logging in to your business account from a different browser or from an incognito/private browsing window, to see if you can locate your files?

     

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Thanks for the nudge here, jmkUK.

 

Have you tried logging in to your business account from a different browser or from an incognito/private browsing window, to see if you can locate your files?

 

jmkUK's avatar
jmkUK
Explorer | Level 4
4 years ago

Thank you @Hannah. I discovered that my attempts to log in had generated a confirmation request email. I hadn't realized one had been sent. Once I spotted it and confirmed I was able to get in. I'd commented on a similar post here and put my follow-up there but forgot to come back and do the same here. 🙂

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