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Forum Discussion

copyright's avatar
copyright
Helpful | Level 5
2 years ago

Allow user to turn of upgrade notifications

Hi there! I want to propose a function to allow users who do not need higher capacity or collaboration functionalities to turn off plan upgrade notifications.
Account Settings
Notifications
Svilen's avatar
Svilen
Icon for Dropbox Product Manager rankDropbox Product Manager
5 months ago

Hi Rik vdk​ ,
I'm Svilen, a Product Manager at Dropbox. 
Thank you for your thoughtful piece of feedback.

I understand that upsell pop-ups can be annoying if you are already happy on your current plan. We are working on making our customers' experience more relevant and personalized, so we hope to solve this issue in the future. 

As another user has noted above, you can go to 'Notifications' and turn off emails.

As for, in-product popups, I've shared this thread with our teams working on monetization and upsells to make sure it's been reviewed and accounted for. 

Best,
Svilen



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