We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

fishsword404's avatar
fishsword404
Helpful | Level 6
9 years ago
Solved

Azure SSO login is getting an error message

During login with SSO Azure AD gives me such error:

Additional technical information:
Correlation ID: fcdcb2a9-784e-410d-8aaa-4e2ae8cc5e72
Timestamp: 2017-06-09 08:58:00Z
AADSTS65005: Invalid resource. The client has requested access to a resource which is not listed in the requested permissions in the client's application registration. Client app ID: 97e0a159-74ec-4db1-918a-c03a9c3b6b81. Resource value from request: . Resource app ID: 00000002-0000-0000-c000-000000000000. List of valid resources from app registration: .

 

Microsoft suuport tells that i need to configure Access rules in App Integration on AzureAD. Which access rights need dropbox to work correctly?

 

 

Account Settings
Error Messages

12 Replies

Replies have been turned off for this discussion
  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    9 years ago
     
    Thanks for reaching out to us on the Dropbox Community on your ADConnector issue. 
     
    I’ve located your open support ticket and I’ve made sure that a team member has replied to you there. At your convenience, could you check your inbox for this message and let me know if you have any issues locating the reply, so that I make sure that you receive it again? 
     
    Let me know if you need further help! 
     
    Warm regards, 
    JaneA
  • fishsword404's avatar
    fishsword404
    Helpful | Level 6
    9 years ago

    Actually Technical Support of DropBox was not able to deal with that issue. But found on microsoft TechNet such article which help me.

     

    https://social.msdn.microsoft.com/Forums/en-US/ad4e29c4-7f93-44d0-b2d5-a0a5d10b61f2/issues-with-sso-using-dropbox?forum=WindowsAzureAD

     

    Especially i have just add Identifier "Dropbox" in existing field and everything works well now. It's pretty sad that dropbox have no such instructions.

  • dboul01's avatar
    dboul01
    Explorer | Level 4
    9 years ago

    fishsword404 - I'm having the same exact problem. Where did you add the identifier "Dropbox" ?

  • fishsword404's avatar
    fishsword404
    Helpful | Level 6
    9 years ago

     

    it should be here.

     

    [Image removed by @JaneA]

     

     

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    9 years ago

    Hey fishsword404, 

     

    Sorry about the edit, though for security reasons I'm unable to allow personal information to be dispayed.

     

    Would you mind re-uploading the screenshot, without any personal info on file? If you experience any difficulties, please let me know! 

     

    Warm regards, 
    JaneA
  • dboul01's avatar
    dboul01
    Explorer | Level 4
    9 years ago

    I actually found it and have it working now!

     

    Thank you!

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    9 years ago

    Hey dboul01, 

     

    So glad to hear! Happy Dropboxing ahead, please keep us updated here if you need help in the future. :relieved: :white_check_mark:

     

    Cheers, 

    JaneA

  • peter955i's avatar
    peter955i
    New member | Level 2
    9 years ago
    Hi There, I am having the same issue. Could you tell me which field it is that I need to enter the Identifier: "just add Identifier "Dropbox" in existing field".

    Thanks
    Peter
  • fishsword404's avatar
    fishsword404
    Helpful | Level 6
    9 years ago

    Look's like on that screenshot i have no personal data)))

  • peter955i's avatar
    peter955i
    New member | Level 2
    9 years ago
    Thanks - I think I know where I went wrong. I used the id from the sign on url <number> not "Dropbox"
    Peter

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!