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Forum Discussion
Can I merge two accounts?
I have two dropbox accounts under different email addresses. How do I combine the two accounts into one
I tried to follow Jayâs instructions and I couldnât get it to work. I can try using the computer and making a copy but right now I am having problems with my computer. Since Microsoft added copilot, without anyoneâs permission, my computer freezes, and I am waiting to speak to someone from Microsoft tomorrow, can you give me detailed instructions as to how to do what you suggest once the computer is fixed? Thank you.
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHi from me as well, Judge Joyce!
As a first step, can you please clarify if you already have the Dropbox desktop app installed on your computer?
If you do, and you open your local Dropbox folder there, do you see the files of the Dropbox account youâd like to keep, or the files of the business thatâs now closed?
- Once my computer gets fixed, the dropbox icon on the desktop is my personal account. However I need to keep the files that are in the business account and it is larger than tbe personal account. I had hoped to merger the two or move the personal files into the business account. I am paying for extra storage on both accounts and want to reduce that to paying for just one.
- Megan
Hi again, Judge Joyce!
What you'd need to do, is to essentially make a copy of all the content that you have inside your personal Dropbox folder.
You can copy everything on a different path, (let's say your desktop) and then sign out from the app using these steps.
Make sure to copy the content, not delete them while the app is still running, and signed into your personal account, since that would result in a deletion.
You'd then sign into the Business account, and allow for all the content to sync to the newly existed Dropbox folder. Once that's done, you can then take your copy, paste it into the Business Dropbox folder, and allow for the changes to sync.
If you have any other questions, we're always here!
